Experience and Escapes Deals
How to manage your Experience and Escapes deals, redeem GrabOne coupons, and handle common customer queries.
Customer Issues
GrabOne Customer Issues & Refunds
If a customer has an issue with their purchase, they will contact GrabOne’s Customer Support team in the first instance, and our team will communicate...
Discussion Boards
Customers can visit the Discussion Board section on live deals to ask questions about the deal. Our Customer Support team will answer as many question...
Coupon Redemption
How to Redeem GrabOne Coupons
Coupons can be redeemed via the GrabOne Merchant Portal. Wanting more information regarding redeeming coupons? Click here: Information About Redeemin...
FAQ: GrabOne Coupons
Customers are provided with a coupon with a unique number/code when they purchase a GrabOne deal. Customers must provide this to you, so that you can ...
Rezdy
Managing Your Rezdy Bookings
When a customer purchases a GrabOne deal, their booking will come through to your Rezdy account. Here's what you need to know to stay on top of your R...
Managing Your Products on Rezdy
Your products are the foundation of everything in Rezdy - getting them set up correctly ensures your availability shows accurately on GrabOne and that...
Getting Started with Rezdy
Welcome to Rezdy! Rezdy is the booking software GrabOne uses to manage your products, availability, and Rezdy bookings. If you're new to Rezdy, this g...